Client

Legal Business Consulting 

The Challenges

The legal business consulting organization is supporting global business and wanted to ensure data security and availability of such as systems, Data Backups, Servers, Databases, Network resources, etc.

Despite having an IT team, they were facing problems with IT infrastructure when it came to maintaining consistent processes and were lacking in new implementation and deployment. They wanted a trusted and innovative technology partner to fully optimize their IT Operation Management.

Solutions

As their true IT partner, Vorombetech Solutions provided complete monitoring, management and maintenance of computers and network systems to ensure maximum efficiency while integrating with the client’s internal IT team. We did this by:

• Supporting the client’s day-to-day IT operation and support request


• Preparing a roadmap for adopting the latest technology.


• Solving issues such as downtime and data breaches.


• Sharing IT knowledge to overcome the compliance challenges.


• Providing critical technical support and round-the-clock protection to help maximise the network’s availability, performance and stability.

Result

Our expert IT team not only helped the client to meet their business objectives but also enabled standardization of its IT operation, resulting in cost savings. Here is what the company experienced:

• Real-Time Monitoring: Efficient real-time monitoring and management of systems that improved productivity.


• Compliance With Regulations: Ensured that the client’s company complies with current standards.


• Security of Systems: Ensured the level of security in the system is up-to-date, thus protecting the company from potential security threats.


• Helpdesk Solution: Provided optimised helpdesk solution for IT Infrastructure.


• Advanced Technology: Successfully implemented technologies like VOIP, and Virtual Desktop Infrastructure.


• Hybrid Workplace: Successfully provided a hybrid workplace for the employees.


• Critical Resources: Ensured availability of critical resources/Service.


• Improved Security: Improved information security process of the company.


• Backup Management & Disaster Recovery: Improved the company’s Backup Management & Disaster Recovery.